Frequently Asked Question
Find Answers to Common Questions About Our 24/7 Healthcare Services in Dubai
FAQ’S
Have Any Questions?
Our program is designed to enhance patient well-being by reducing unnecessary hospitalizations and ER visits. During the home visit, our physician will:
1. Conduct a physical examination and assess the patient’s condition.
2. Review the patient’s medical history and perform bedside investigations if required.
3. Develop a comprehensive treatment plan or, if necessary, refer the patient to a clinic or hospital based on the assessment.
4. Keep family members informed about the patient’s condition and recommended care.
Yes, all our doctors and assisting nurses are licensed by the Dubai Health Authority (DHA). We have assembled a highly experienced team to provide safe and effective clinical care at home. Additionally, we conduct regular internal clinical training sessions to ensure our medical team stays updated on the latest clinical protocols and guidelines.
At Vitals Healthcare, we aim to have a doctor at your location within 30 minutes of your call. However, arrival times may vary based on the time of day and demand for services.
Yes, we offer Doctor on Call services throughout Dubai, covering areas such as Downtown, Dubai Marina, Palm Jumeirah, and other major residential communities, hotels, and business districts.
We accept cash and credit cards, and when needed, we also provide an online PayPal payment link.
Yes, we provide Doctor on Call services for tourists staying in Dubai hotels. Our doctors can visit you directly in your hotel room.
You can schedule an appointment through our website, WhatsApp, or by calling our 24/7 hotline. Our customer care team will gather your details, including your address and location, and promptly dispatch a medical team to you.
Yes, our doctors can prescribe medication as needed. They can provide a written prescription or send it directly to a nearby pharmacy, with the option to arrange delivery to your location in Dubai.